We're here to help.
Questions about sizing, an order, or a wholesale enquiry — send us a message and we'll get back to you within one working day.
Response time
We reply to every message within one working day, Monday to Friday.
Real people read every message.
No chatbots and no ticket queues — just us, replying personally to every order query, sizing question and wholesale enquiry.
Check your order status first.
Tracking links go out by email the moment your order ships — check your inbox (and spam folder) before reaching out about delivery.
Common questions
UK orders ship in 3–5 working days. You'll get a tracking link by email as soon as your order is on its way.
30 days from delivery, unworn with tags attached. Start a return from your order confirmation email and we'll email a prepaid label.
Check the size guide on each product page — it includes measurements and the model's height and size worn. Between sizes? We recommend sizing down, since the knit has four-way stretch.
Yes — select "Something else" as your topic above and include a little about your store, and we'll follow up.